Shipping policy
Shipping Policy – THE GIRL STORE
Last Updated: May 7, 2026
Welcome to THE GIRL STORE. We are committed to delivering your favorite artificial jewellery safely and on time. Please read our shipping policy carefully before placing an order.
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
- During sales, festivals, or high order volumes, processing time may be slightly delayed.
2. Shipping Time
Estimated delivery time across India:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Delivery timelines may vary depending on the courier partner and location.
3. Shipping Charges
- Free Shipping on orders above ₹999
- A standard shipping fee will be applied to orders below ₹999 at checkout.
(You can change this amount according to your business needs.)
4. Order Tracking
Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or Email. Customers can track their orders using the tracking link provided.
5. Cash on Delivery (COD)
- COD service is available for selected locations.
- Additional COD charges may apply.
6. Delayed or Lost Shipments
If your shipment is delayed or lost during transit, our team will coordinate with the courier partner to resolve the issue as quickly as possible.
For support, contact us at:
7. Incorrect Shipping Address
Please ensure that the shipping address and contact details entered during checkout are correct. THE GIRL STORE will not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Additional shipping charges may apply for re-delivery.
8. Damaged Package
If you receive a damaged package:
- Please take photos/videos at the time of delivery.
- Contact us within 24 hours of receiving the order.
9. International Shipping
Currently, THE GIRL STORE ships only within India. International shipping may be introduced in the future.
10. Contact Us
THE GIRL STORE
📧 Email: admin@thegirlstore.shop
📱 WhatsApp: +917899000000